SHIPPING AND RETURNS

Shipments

At the moment you can make shipments exclusively to the countries of the European Union. If you are interested in a Braih and your country of residence is not one of the member countries, please contact us before ordering.

Once we receive your order we will start to prepare your Braih as soon as possible. If the bicycle is assembled and in stock, it is normal for us not to take more than a week or ten days to send it to you. Your Braih will be packed in a special, super sturdy box for your Braih to travel protected.

If you wish you can request collection at our facilities in Barcelona, where you would not be charged for shipping costs or at our facilities in Madrid, where shipping costs would be charged.

Due to transport regulations, we cannot send bicycles to Las Canarias, Ceuta and Melilla.

Returns

You will have 14 days to request the return of the order from the date of delivery. If you want to know more information about the right of withdrawal, click HERE.